What our members & families are telling us ❤️

PT and OT have been outstanding. Always nice and always explains what we are doing and what the results will be if I work hard.

My favorite home health caregiver was so great and gave me many tips about getting back to physical health. She went above and beyond!

You guys were such an amazing team!! You guys made my family and I feel safe and explained things in a way for us to easily understand how to care for my wife. Our home health aide treated my wife with respect, went above and beyond each time she was here, and always made sure she was comfortable and happy before she left.

I would like to thank the staff and our nurse — she always kept me informed with what was going on with my mother and what else to expect. That helped me and my daughter not be afraid of what we were experiencing, and I really appreciated all the care and dignity that was given.

We are so grateful for the care that was provided. They were very thorough with their care, empathy and communication. Our nurse took her time to problem solve what was going on with my mom medically and communicated with the doctor the entire time.

The hospice team that I had for my father's last days of life were amazing, so calm, and professional. Each one of them explained clearly all our questions. If I put in a call for the nurse, I got a response in a timely manner. Even equipment was brought in a timely manner as well as all the meds.

My family and I would like to say thank you from the bottom of our hearts. The hospice care was awesome and what we needed at the time. The care for my mom was extraordinary and the team was always there for us. All questions, concerns and comments were addressed to our understanding.

Our visiting nurse was very, very good! She communicated well with me, kept me updated. She treated my sister very well! She's compassionate and caring!

I want to thank the team for being caring, thorough, and prompt when it came to my mom's care. Kaiser did an amazing job at instructing her caregivers, spending quality time with her, assessing her needs and changing condition, and keeping me informed. I knew she was in the best care.

The overall experience my siblings and I and my father had was excellent. This hospice was our first experience and we were always well informed about our mother's symptoms, and what to expect. We were extremely impressed with all the nurses' professionalism and conversations.

My husband chose to have end of life care because he did not want to spend his last days in the hospital. The hospice nurses were very caring and offered helpful suggestions on what I could do to help him at night. I could have never done all this on my own and I am happy that his wishes to die at home were taken into consideration and respected by all who worked with us.

Extraordinary care from the team doctor, case manager, nurses, bathing person, social worker, and music therapist. A special group of people. I am so grateful that this service was available to us, and allowed my wife to pass with loving care, pain free. Hospice allowed her to die at home, which was her expressed wish.

The members of hospice care saved me. Without their help I don't know how I would have been able to take care of my husband. Their support was a tremendous help to myself and my entire family.

The staff were always so kind & caring. They listened & answered all my questions. I felt heard even though I felt very vulnerable. I was grateful to have this service. It made a big difference in my recovery.

My physical therapist was very helpful with my physical therapy, he explained everything clearly, he went above and beyond. The nurse did really good taking the staples off, and gave me really good advice on how to take care of my wound.

The entire hospice team was amazing! This was the worst time in our lives and we were treated as family! We are thankful for their guidance!

Each and every person who visited with my mother was incredibly kind, knowledgeable and professional. I'd also like to acknowledge how meaningful it was to have the physician involved with home visits. His bedside manner, assurances and help with pain management were critical to my mom's comfort.

They were exceptional. At first I was reluctant of having my wife be placed in hospice. Kaiser hospice answered all my concerns and eased my apprehensions. I am very grateful to all the members of Kaiser Palliative and Hospice Care. They are truly remarkable during this most difficult phase.

My husband received the best care from Kaiser Permanente Hospice Care. He was always so appreciative of the care he received from every member of the team. They were helping me as well for moral support, answering my questions and concerns.

Hospice team was amazing, so helpful and kind. I could NOT have taken care of my mom without them. They were always willing to explain everything and teach me how to do what needed to be done. Forever grateful to them.

All the members that came to see her were always very caring towards my mom. They always kept us informed of when they would be arriving as well as keeping us informed of her status. Me and my family appreciated them at that difficult time.

The nurse that initiated hospice in home was professional, courteous, and very knowledgeable about my husband's condition and what I should expect. I had no clue; he had me practice how to respond. This team knew what I needed to know, and made sure I was informed and treated us with compassion and high respect.

The care from your team was the best one could ask for. The continuity of having basically the same nurses and home health aides was so appreciated. The concerns we had were well addressed and very understandable. I know my dad felt especially comfortable with the staff.

My hospice crew was amazing. I call them angels on earth. So helpful, caring, knowledgeable and conscientious about caring for my husband and me also. Help was always only a phone call away and no question was ignored or considered stupid.

The hospice team became our second family, we relied on them so much. We became fast friends, they called us Aunty and Uncle. We got to know each other personally — about our families, interests. I am thankful for all the help and support given during our hard times. Whoever inherited our team is one lucky patient!

The physical therapy followed a knee replacement surgery. It was very helpful and all the staff who came were very compassionate and kind. I truly looked forward to their visits.

I trust all the providers to help me with not only exercises and mobility aids but to understand me as an entire human being.

Hospice made it possible for me to care for my husband at home until his death. They helped both my husband and me through this last stage.

I want to express how amazing our aide was who bathed and assisted my mom. She taught us how to help my mom change sheets, bathe, and change with ease. She was kind, respectful, gentle and very friendly.

Your team was very engaged with the overall needs of our family. During a difficult time, they showed great compassion and support to ensure our mother was taken care of and that we knew exactly what to do to make her journey better.

Just want to commend my mom's main nurse. He was extremely attentive, caring, generous, and also kept the mood light and even fun. He went above and beyond to call me, text me, and get my mom everything she needed in a timely manner.

I just want to take a moment to sincerely thank all the doctors, nurses and team members who provided hospice care for my partner. Your kindness, compassion, understanding and support meant so much to us during such a difficult and emotional time.

The hospice team were extremely nice and caring with us, they answered all of our questions thoroughly and their expertise with patient condition was spot on. The professionalism shown by them helped to make a difficult time bearable.

The hospice team was a blessing for the patient and our family. They answered every question we had, showed us how to work everything, treated him with care and respect. They came when we needed even when they were not scheduled to.

My family is deeply grateful to the Kaiser hospice team for the exceptional care and comfort you provided to my uncle during his final days. I really appreciate the nurses' profound empathy, dignity, and gentle kindness that truly comforted us during this difficult journey.

The hospice team that took care of my husband was always very supportive to both me and my husband. It's not always easy being a caregiver. It always seemed that our hospice team cared as much about me as they did my dear husband. They were all angels in our time of need.

The hospice care team we were assigned to were top notch. From the doctor, nurses, social worker and pastor. They were the most caring individuals. They even arranged the Japanese interpreter that we always use for clinic visits to come with the hospice nurse to her home visits.

My therapist showed up on my 4th day after surgery and smoothly ran PT. I was short in temper and extremely sore but his patience and care helped me through that day. For the next two weeks I progressed due to his efforts, techniques and cheerleading.

My physical therapist was very helpful and gave me great suggestions for making my home safer to prevent falls. He also provided written instructions for exercises I could do.

Every member of the hospice care team were amazing. They all treated my father with respect, kindness, dignity, and a caring attitude. Every phone call was met with concern and an urgency to help whatever was needed at the time. I never felt I was alone while caring for my father.

Hospice care team were all very caring, professional, kind, and respectful. They each kept me informed of visit updates when I could not be present and responded to my concerns with the utmost thoughtfulness and sensitivity. My family and I are very grateful for this positive experience during this stressful time.

The team was deeply devoted to caring for my mom with compassion and care. They were always willing to help us family members as caregivers by training us to deliver the best care for my mom when they were not present.

Our hospice nurse was a saint! She listened and cared for my father and instructed me on how to care and administer pain medication as needed. The personal care person who gave my dad a bath twice a week was so nice and understanding to my dad's needs.

Her nurse was exceptional! She was patient, very kind, took her time and always explained everything she was doing and why — what we could do when she was not there and what to watch for. She always called to let us know when she was coming.

Every one of the women who helped care for my mother were exceptional in their respective fields. They made one of life's most excruciating events bearable with their care and compassion. I salute them all. Thank you!!

When my dad needed hospice care, everyone was attentive and respectful of my dad. All the team was amazing. My dad never looked uncomfortable or in pain or distress. Thank you so much for your wonderful care.

I was extremely happy with the care that was given to my mom by the hospice team. They were all very gentle with her. They answered all of the questions from myself and the caregivers. They were very compassionate with my mom and with all of our family.

Our case manager was amazing over the team. She was compassionate with my mother, explained everything and was knowledgeable. The nurse who usually came was excellent as well and called me the day she passed away. I really appreciated that!

I love the nurses, they were amazing, always caring. They always inform me about my mom's care when I came to visit her. Staff is very loving and caring.

Nurses treated me with respect and helped me understand all medications and side effects. Great program to help people with issues and travel is not an option.

Had three different people that came to the house. They were very compassionate and willing to listen to my concerns. Had several great ideas to help improve my mobility.

When my mom decided to be put on hospice, I wasn't real sure what it truly meant. It was one of the most beautiful moments I have ever shared with my mom. I thank your team for their support and educating us on how to comfort my mom. My main objective was her dignity.

Everyone from hospice was very caring and respectful, including him always in the conversation about his care. Our aide gave myself and my daughter invaluable information about what we might see or notice when his death was near. I believe because of this we were by his side as he took his last breath. This gave us immeasurable comfort.

The Kaiser hospice care team gave my husband the utmost attention, compassion and care during his final journey. I would like to commend and thank them for an excellent job. They made his life comfortable and peaceful. They're the best.

I am thankful to all the team to help my family through this time of need. I felt very confident with this team that I was helping my father with his needs and making sure he was not in any pain.

Hospice was wonderful and had arranged for a hospital bed and needed equipment to be delivered and set up before he arrived home. They were so kind and caring and showed my adult child how to physically manage him. He was kept totally pain free and died peacefully.

When my sister was needing a credible qualified team to allay her concerns and fears during the last stages of her journey, you took her fears away and allowed her to embrace her transition. I am grateful that you enabled her to pass with grace, dignity and confidence.

Downey hospice was very supportive. Every team member was thoughtful. They were competent and good at their jobs. Even after my father's passing, they had good follow through and sincere communication. Thank you!

I am grateful for the care, understanding, and expediency with which we received the end of life counseling, medication, and appointments. Our social worker was beyond amazing and made the entire process smooth and dignified. The entire hospice team was incredible.

The primary nurse spoke Filipino and was aware of Filipino culture, which helped in caring for my mother. Mom was comfortable and supported throughout the hospice care.

I am very impressed with his abilities to listen to me carefully, perform the PICC line change and treat me with total respect and concern for my condition.

My nurse took vitals and helped with exercising my leg. She was always available by phone — I called her twice. She taught me how to use the walker Kaiser provided.

I want to express my deepest gratitude for the incredible care my mother received through your hospice program. From the very beginning, your team showed compassion, patience and professionalism. Every nurse, aide and support staff member treated my mother with dignity, kindness and respect.